Shipping policy

Shipping & Address Accuracy

  • We are unable to modify or control shipments once they have been sent. Please ensure your shipping address is correct before placing an order.

Packaging

  • Items will be securely wrapped in a box or paper and covered with a plastic bag for protection.

  • To reduce environmental impact, we do not provide hat boxes. Instead, we use clean, recycled boxes.

Shipping Rates & Insurance

  • Standard shipping rates for hats do not include insurance. If you require insurance, please contact us before placing your order.

Processing Time

  • Orders are shipped within 2-3 business days (Monday–Friday) after payment is received.

  • For custom orders, out-of-town situations, vacations, or other special circumstances, we will notify you of any changes to the shipping date.

Shipping Costs & Delivery Times

🚫 No shipping on Saturdays & Sundays

Canada

  • Estimated delivery: Approximately 14 business days

United States

  • Estimated delivery: 7–14 business days via Canada Post

  • Expedited shipping options are available at an additional cost. Please contact us for details.

International Shipping: Currently only ship to Japan

  • Delivery times for hats, corsages, and bags vary by country and region.

  • Buyers outside Canada may be subject to customs duties and taxes, which vary by country. These charges are the buyer's responsibility.

Store policy

<Refunds and Exchanges>

Feel free to contact us, if you have questions.

We are basically no returns and refunds, exchanges after your purchase.

<items have been loose or completely damaged>

In these case, we will refund or re-send the item with receiving broken item.

#The item losses by delivery

#The item have been completely broken or damaged by delivery and could not wear

#The item was different item as your order

<Other cases>

Don't be upset, we can talk and we'll find out your best way.Feel free to ask us.

Please contact us.

<On hold>

# Items on hold is 5 days maximum.

*****For non-Canadian destinations

please note there may be customs and duties charges which vary by country. The buyer is responsible for these charges.

 

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